The Deep Dive Draught Quality Audit
90 minutes that will change how you think about your draught system.
YOUR SYSTEM HAS SECRETS
Most operators have never had anyone walk them through their draught system from start to finish. Not their rep. Not their line cleaner. Nobody.
That changes with the Deep Dive.
We spend up to 90 minutes with you and your management team, walking through your entire draught system from the walk-in to the glasswasher. We explain how everything works, identify what's costing you money, and give you a clear picture of exactly where you stand.
By the end, you'll understand your system better than you ever have. Most clients tell us it's the first time anyone has ever actually explained it to them.
WHAT WE COVER
We check everything. Here's what that looks like in practice:
- Gas system setup: We verify your gas blends are correct and calculate the exact pressure your regulators should be set at. A regulator set at 28 pounds doesn't always push 28 pounds. We'll confirm what's actually happening and make sure there are no leaks.
- System balance: We measure your flow speed and confirm the system is balanced. An unbalanced system is one of the most common causes of foamy pours and wasted beer.
- Temperature: We measure your walk-in temperature and the temperature of your beer at the tap. Even a small drift can affect pour quality and profitability.
- Back-up gas: Are you accidentally running on back-up gas? It happens more often than you'd think, and it costs operators up to $1,800 every time.
- Line cleaning quality: We evaluate the condition of your lines and give you an honest assessment of whether your current cleaning program is doing the job.
- Equipment condition: Towers, couplers, faucets, FOBs. We check the condition of all of it and flag anything that needs attention.
- Trunk line efficiency: We calculate whether your trunk line actually needs to be replaced or whether someone is just trying to sell you one.
- Date codes and freshness: We review your keg rotation and date codes to make sure you're not serving beer past its peak.
- Insulation: We assess your system's insulation and identify opportunities to lower your energy costs.
- And much more.
At the end of the visit, we build a detailed report using our proprietary software: everything you're doing right, the minor issues, and the things that need immediate attention.
You get a score out of 100, benchmarked against other Canadian operators, and a prioritized to-do list you can put to work right away.
We don't sell equipment. We don't clean lines.
We have no interest in telling you that you need something when you don't.
What you get from us is an honest, independent assessment from people who know draught systems inside and out.
THE STORY BEHIND BETTER BEER
I've been exactly where you are.
When I was a GM, my draught spillage was 10% on a good week. I had no idea how to fix it and neither did anyone I called. The service tech would shrug and tell me it was just the way my system was designed. I accepted that answer because I didn't know enough to push back.
On busy Friday nights, when the system crashed and we had to 86 draught for the rest of the night, my staff looked to me to fix it. I couldn't. I felt embarrassed, frustrated, and stuck.
After I left the restaurant business, I got obsessed with understanding draught systems properly. In 2005, I started a draught service company. Over six years, I serviced many of Ontario's best-known chains and independents, and eventually sold the business to a competitor.
That experience is what led me to start Better Beer in 2009. I'd seen the problem from every angle: as a GM who was losing money without knowing why, as a service company owner who saw the same issues at account after account, and as someone who finally had the technical knowledge to explain what was actually going on.
The Deep Dive is what I wish someone had offered me back then.
WHAT COMES NEXT
The Deep Dive gives you a clear picture of where your system stands today. But draught systems don't stay static. Temperatures drift, equipment wears, line cleaning quality varies, and staff turnover means the things you fixed have a way of creeping back.
That's why most of our clients follow up the Deep Dive with a recurring assessment program.
We come back on a schedule that works for your operation, re-evaluate your system against the same criteria, and track your progress over time. You'll see your score improve, you'll catch small problems before they become expensive ones, and you'll have an independent set of eyes on your system on a regular basis.
The operators who get the most out of Better Beer aren't the ones who do a single audit and move on. They're the ones who treat draught quality as an ongoing part of running their business.
If that sounds like you, the Recurring Audit program is worth a look.
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