You invest in food training. You invest in wine training. But draught beer is your highest-volume bar item, and most of your staff learned how to pour it from whoever trained them on their first shift.
That hand-me-down knowledge is costing you. Wrong pours, wasted product, dirty glasses, and frustrated guests add up faster than you'd think.
Serve Better Beer is a 90-minute online course that gives your entire team the foundation they need to pour properly, troubleshoot problems, and stop leaving money on the table.
Here's what your staff will walk away knowing:
- How the system works - what are regulators, couplers, faucets, and FOBs.
- Proper storage and receiving of kegs - which kegs should you store upside down?
- How to change a keg without getting a beer shower.
- Proper pour - You've told them to put a head on the beer, but we tell them why.
- Beer clean glasses - when your staff understand what Beer Clean Glasses are, you make more money.
- Branded glasses - yup, they're a pain, but they also make your life much easier, and you make more by using them.
- Using FOBs - not knowing how to use a FOB properly will waste $6 of beer at EVERY keg change.
- Troubleshooting - the system only breaks down on busy nights it seems. Wouldn't it be great if you could solve some problems on your own and get back to selling pints?
- and how to sell more beer.
Worried it'll be dry? That your staff won't finish it?
We built this course for bartenders and servers, not beer geeks. The videos are short, the content is practical, and every lesson connects back to something they actually deal with on a shift. The tests keep them accountable, and the certificate gives them something to show for it.
If you want to try it before you buy it, call us at (888) 811-2337 and we'll set you up with a demo account.
Andy Arndt
DIRECTOR OF OPERATIONAL SYSTEMS BOSTON PIZZA FRANCHISEE
"Better Beer has become an integral tool in managing our restaurants. Since jumping on board with this program, we have seen great gains in keeping and maintaining strong draught costs.
With the courses, our management teams now have the tools and knowledge to troubleshoot issues within our draught system and ensure we are always serving great pints of beer. The staff all enjoy the courses and are quick to utilize their learnings with how it emphasizes how serving better beer benefits themselves, and their customers.
Better Beer has been a fantastic addition to the tools in our restaurant, and with it, we feel confident our customers are enjoying fantastic beer."
“The pictures and diagrams are nice. The videos are short, sweet and to the point which is important in keeping people's attention. I feel engaged and the handouts are well paced to take good notes. Overall a well designed course and a service to the beer industry! Tip of the hat to you sirs!”Camilo A, Toronto Beer Enthusiast
“Steve understands and speaks to the challenges that we in the industry face everyday. He is an industry professional which makes the course more interesting, its not just by the book its realistic reliable information that we can use.”Sadia, Bartender, British Pub, Toronto
“There were a lot of little details in each module that I didn’t know before. I’ve been in this industry for over 10 years and I’m surprised that those simple things were never taught to me.”Kevin, Manager, Fine Dining, Toronto
“It is very informative without being boring, it goes at a quick enough pace that it holds your attention.”Christina, Bartender, Family/themed restaurant, GTA
“I liked that everything was reinforced, instead of saying things once quickly, making the course easy to follow. The videos were informative and not lengthy, I was able to keep focused. I found I learned a lot!”Ashley, Bartender, Sports Bar, London, Ontario
Ready to go further?
Serve Better Beer is Level 1, built for anyone on your team who touches draught. It covers the fundamentals: the system, proper pours, glass cleanliness, keg changes, FOB use, and basic troubleshooting.
If you have managers or keyholders who need to go deeper, Level 2 is the next step.
The Advancing Better Beer course is built for managers, keyholders, and anyone responsible for your draught system. It covers line cleaning, advanced troubleshooting, beer gas systems, line chillers, and more.
Most clients have their front-line staff complete Level 1 and their management team complete both.
